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Basic Functions Not Working
After you turn on power to the router, the following sequence of events should occur:
- When power is first applied, verify that the Power light is on (see The Front of the Router for an illustration).
- Verify that the Test light lights within a few seconds, indicating that the self-test procedure is running.
- After approximately 20 seconds, verify that:
- The Test light turned off.
- The LAN port lights are lit for any local ports that are connected.
- The Internet port is connected and its light is lit.
If a port's light is lit, a link has been established to the connected device. If a LAN port is connected to a 100 Mbps device, verify that the port's light is green. If the port is 10 Mbps, the light will be amber.
Power Light Not On
If the Power and other lights are off (see The Front of the Router for an illustration), check the following:
If the error persists, you have a hardware problem and should contact technical support.
Test Light Never Turns On or Stays On
When the router is turned on, the Test light (see The Front of the Router for an illustration) turns on for about 20 seconds and then turns off. If the Test light does not turn on or stays on, the router has a problem.
If you experience problems with the Test light, cycle the power to see if the router recovers.
If all lights including the Test light are still on one minute after power up:
- Turn the power off and back on to see if the router recovers.
- Clear the router's configuration to factory defaults. This will set the router's IP address to 192.168.1.1. This procedure is explained in How Do I Restore the Default Password and Configuration Settings?.
If the error persists, you might have a hardware problem and should contact technical support.
LAN or Internet Port Lights Not On
If either the LAN or Internet lights (see The Front of the Router for an illustration) do not light when the Ethernet connection is made, check the following:
NETGEAR, Inc. http://www.netgear.com |
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