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Troubleshooting Tips

Here are some tips for correcting simple problems you may have.

Be sure to restart your network in this sequence:

1. Turn off the modem, wireless router, and computer
2. Turn on the modem, wait two minutes
3. Turn on the wireless router and wait 1 minute
4. Turn on the computer.

Make sure the Ethernet cables are securely plugged in.

Make sure the wireless settings in the computer and router match exactly.

The Wireless Network Name (SSID) and WEP or WPA security settings of the router and wireless computer must match exactly. To verify these settings, connect to the wireless router by typing http://www.routerlogin.net in the address field of your browser. Then, when prompted, enter admin as the user name and password for the password both in lower case letters.

Make sure the network settings of the computer are correct.

Check the router status lights to verify correct router operation.

Advanced user access.

Technically advanced users who want to bypass the configuration assistant can do so by logging to the router at http://www.routerlogin.net/basicsetting.htm with the user name of admin and the password of password in lower case letters.


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